Microsoft today confirmed that thousands of Windows Live Hotmail account usernames and passwords had leaked to the Internet, and said the credentials were “likely” stolen in a phishing attack.
The company denied that its Web-based email service had been hacked and the account log-in information stolen because of some lapse on its part.
Earlier today, Neowin.net reported that more than 10,000 accounts had been compromised and speculated that Hotmail had either suffered a breach or an aggressive phishing campaign had collected the usernames and passwords by duping people into divulging the information.
“We determined that this was not a breach of internal Microsoft data and initiated our standard process of working to help customers regain control of their accounts,” a Microsoft spokeswoman said in an e-mail posed earlier today.
Microsoft confirmed that Hotmail accounts had been compromised. “Over the weekend Microsoft learned that several thousand Windows Live Hotmail customers’ credentials were exposed on a third-party site due to a likely phishing scheme,” the spokeswoman added.
“That’s a big result for a phishing campaign,” said Dave Jevans, the chairman of the Anti-Phishing Working Group (APWG – an industry association dedicated to fighting online identity theft). “But it’s not outside the realm of possibility. We’ve seen 50,000 to 75,000 compromised accounts when phishers target an ISP with millions of users.”
Hotmail has about 400 million registered users, according to Microsoft, although the company declined to spell out how many are active users of the service.
According to Neowin.net, which first reported the Hotmail incident, more than 10,000 accounts had been compromised.
“If that number is correct, this would definitely be one of the biggest single phishing events,” said Jevans. “But it could be the result of a long period of time, months and months of harvesting.”
Although the number of phishing attacks declined earlier this year, they have recent stormed back, said Jevans. “They’re close to, or at, an all-time peak,” he said.
Both Microsoft and Jevans recommended that all Hotmail users change their passwords, just in case.